International Toll Free Forum Fact Book
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Chile, Entel Chile

Last edited 02-02-04 IFS UIFN
Services offered
-
International
-
Domestic

Yes
Yes

No
No
Number format
-
International

-
Domestic

1230020 XXXX
1230030 XXXX
800 XXX XXX
123 800 XXX XXX


Calls Are Free Or Chargeable Free  
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring

No
Click for details
Yes
Yes, charges may apply
No
 
CLI Provided on outbound calls No  
Coins/Tokens Required For Payphones No  
Telephone Include Alpha Characters Yes, standard ITU format  
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

Yes
-
100%
 
Geographic Restrictions Easter Islands  
Islands/Territories Included in Dial Plan -  
Freephone Services Accessible Through Other Carriers Networks in Country Yes, click for details  
Full Country Coverage Provided by A Single Carrier Yes  
Simultaneous Call Limit And Default No limit, no default  
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
No

No
 
Single SOF portability supported No  
Number For Callers To Report Trouble 800 360 060  
Directory Services
- Available
- Paper, on-line, operator
- Charge

Yes
Paper based and on-line
No
 
Service Provisioning Leadtime 7 days  

Links: Entel Homepage - Regulator Homepage

Carrier Contact Points

Service Agreements Contact
Name: International Relations Director
Tel: +56 2 360 3550
Fax: +56 2 360 2812
E-mail: lpaez@entel.cl

Product Management Contact (Carriers)
Name: International Relations Director
Tel: +56 2 360 3550
Fax: +56 2 360 2812
E-mail: lpaez@entel.cl

Product Management Contact (Companies)
Name: Ms. Mónica Fuentes
Tel: +56 2 360 2545
Fax: +56 2 360 2510
E-mail: mfuentes@entel.cl

Name: Mr. Sebastian Oyarzún
Tel: +56 2 360 4523
Fax: +56 2 360 6730
E-mail: saoyarzun@entel.cl

Service Ordering Contact
Name: ISMC
Tel: +56 2 360 2700
Fax: +56 2 360 2091
E-mail: lbenavides@entel.cl
Fault Reporting Contact
Name: Customer Care Services of Entel
Tel: +56 800 360 360
Fax: +

The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.

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