Last edited 20-09-07 | IFS (incl. HCD) | UIFN |
Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes No |
Number
format - International - Domestic |
800 1X XXX 800 YX XXX (Y=3-9) |
IAC = 00 |
Percent of Telephones Accessible | 100% | 100% |
Calls Are Free Or Chargeable | Free | Free |
Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes, 10 NOK access fee Clik for details Yes; some may bar access Yes; some may bar access Yes |
Yes, 10 NOK access fee Clik for details Yes; some may bar access Yes; some may bar access No |
CLI Provided on outbound calls | Yes partly - on a
high percentage of calls |
Yes partly |
Coins/Tokens Required For Payphones | Yes, 10 NOK, not returned | Yes, 10 NOK, not returned |
Telephone Include Alpha Characters | No | No |
DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Now 100% |
No Now 100% |
Geographic Restrictions | None | None |
Islands/Territories Included in Dial Plan | Svalbard, Jan Maien | Svalbard, Jan Maien |
Freephone Services Accessible Through Other Carriers Networks in Country | Yes, if interconnect agreement has been signed | No |
Full Country Coverage Provided by A Single Carrier | Yes, Telenor | Yes, Telenor (if problems dial 1531+UIFN, i.e. 1531 + 00800 XXXX XXXX) |
Simultaneous Call Limit And Default | 30 | 30 |
Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No Yes Yes No |
All UIFN's portable as required by ITU-T rec. E.169 |
Single SOF portability supported | Yes | Yes |
Number For Callers To Report Trouble | 67 89 30 00 | 67 89 30 00 |
Directory
Services - Available - Paper, on-line, operator - Charge |
Yes All 3 Yes |
Yes All 3 Yes |
Aging period for disconnected numbers | 6 months | N.a. |
Service Provisioning Leadtime | 2 weeks | 3 weeks |
Links: Telenor Homepage - Regulator Homepage |
Service
Agreements Contact Name: Per Wien Tel: +47 Tel: +47 911 36 900 (mobile) Fax: +47 910 22 241 E-mail: per.wien@telenor.com |
Product
Management Contact Name: Per Wien Tel: +47 Tel: +47 911 36 900 (mobile) Fax: +47 910 22 241 E-mail: per.wien@telenor.com |
Service Ordering
Contact Name: Magnhild Bergh Tel: +47 800 88 126 Fax: +47 850 28 850 E-mail: freephone@telenor.com |
Fault
Reporting Contact Name: Customer Service Center Tel: +47 815 00 166 or Tel: +47 22 22 90 80 E-mail: telenor.csc@telenor.com |
Service Ordering
Details Accepted Order Formats (in order of preference): 1. Mail with Word doc 2. Fax |
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