Last edited 21-04-08 | IFS (incl. HCD) | UIFN |
Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes No Yes |
Number format - International - Domestic - HCD |
1 800 1 XXX XXXX 1 800 10 XXX XXXX 1 800 1 888 XXXX 105 XXXX |
IAC = 00 |
Calls Are Free Or Chargeable | Free from any PLDT Landline | Free from any PLDT Landline |
Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes, free Click for details Yes Yes Yes |
Yes, free Click for details Yes Yes No |
Can domestic and international freephone numbers be accessed from abroad | No | N.a. |
CLI Provided on outbound calls | Yes | Yes |
Coins/Tokens Required For Payphones | None | None |
Telephone Include Alpha Characters | Yes, ITU standard format | Yes, ITU standard format |
DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No |
Yes |
Geographic Restrictions | None | None |
Islands/Territories Included in Dial Plan | All those covered by PLDT only | All those covered by PLDT only |
Freephone Services Accessible ThroughOther Carriers Networks in Country | Smart only for Selected Foreign Carriers | Yes, Smart only for Selected Foreign Carriers |
Full
Country Coverage Provided by A Single Carrier |
No | No |
Simultaneous Call Limit And Default | Set to maximum | Set to maximum |
Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No No No No |
All UIFN's portable as required by ITU-T rec. E.169 |
Single SOF portability supported | Yes | Yes |
Number For Callers To Report Trouble | 177, from PLDT
landlines E-mail: hd-177@pldt.com.ph |
177, from PLDT
landlines E-mail: hd-177@pldt.com.ph |
Directory
Services - Available - Paper, on-line, operator - Charge for entry |
Yes Paper based, YP Yes |
Yes Paper based, YP Yes |
Service Provisioning Leadtime | Max. 3 working days | Max. 3 working days |
Links: PLDT Homepage |
IFS/HCD SERVICES IN TRANSIT |
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Do you agree to use of transit for inbound IFS/HCD | Yes | |
Do you agree to the use of transit for outbound IFS/HCD | Yes | |
Are you willing to act as transit carrier for IFS/HCD | No | |
Do you offer wholesale IFS | No | |
OTHER SERVICES |
||
Do you provide | Yes/No |
Primary contact |
International Shared Cost Service | No | N.a. |
Internation Premium Rate Service | No | N.a. |
Service
Agreements Contact Name: Ramon P. Obias Tel: +63 2 816 8298 Fax: +63 2 812 8208 E-mail: rpobias@pldt.com.ph |
Product
Management Contact Name: Gregorio L. Templo Tel: +63 2 813 1830 Mobile: +63 915 6083 Fax: +63 2 864 3242 E-mail: gltemplo@pldt.com.ph |
Service
Ordering (outbound Philippines) Name: Annielita V. Panaligan Tel: +63 2 816 8971 Fax: +63 2 810 0844/810 9907 E-mail: avpanaligan@pldt.com.ph Service Ordering (inbound Philippines) Name: Donato M. Manansala Tel: +63 2 843 1121 Fax: +63 2 810 0844/810 9907 E-mail: dmmanansala@pldt.com.ph |
Fault
Reporting Contact Name: Manila ISMC or Makati ISMC Tel: +63 2 732 0515/732 0507 or +63 2 893 2278/810 9430 Fax: E-mail: manilaismc@pldt.com.ph or makatiismc@pldt.com.ph |
Service
Ordering Details Accepted Order Formats (in order of preference): 1. E-mail 2. Fax Ordering team working days: Mondays to Fridays Ordering team working hours: 7am – 5pm (local time) Link to public holidays in Philippines |
Service Management Contacts Name: Donato M. Manansala or Annielita V. Panaligan Tel: +63 2 843 1121 or 816 8971 Fax: +63 2 810 0844 or 810 9907 E-mail: avpanaligan@pldt.com.ph or dmmanansala@pldt.com.ph Product Management Name: Romualdo B. Oronce Tel: +63 2 816 8498 Fax: +63 2 864 3465 E-mail: rboronce@pldt.com.ph |
Fault Reporting Contact Name: Manila ISMC or Makati ISMC Tel: +63 2 732 0515/732 0507 or +63 2 893 2278/810 9430 Fax: E-mail: manilaismc@pldt.com.ph or makatiismc@pldt.com.ph |
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